Politica de confidentialitate

GDPR privacy policy

General information:


The processing of personal data is carried out in full compliance with Regulation (EU) 2016/679 "General Data Protection Regulation" or "GDPR", as well as with any other legislation applicable on the territory of Romania.
www.montecristoart.ro is the property of SC Montecristo Art Studio SRL, a legal entity of Romanian nationality, with its registered office in Popesti Leordeni, Oltenitei road, no. 24, eraj 1, apartment 6, Ilfov county, with order number in the Commercial Register J23 /3920/2020, unique fiscal registration code 42997246.
In the sense of the data protection legislation, we are the operator when we process your personal data.
Categories of personal data processed:
We collect your personal data directly from you, so you have control over the type of information you provide us.
With the example title, we receive information from you as follows:
When you create an account, you send us: e-mail address, name and surname;
When you place an order, you send us information such as: desired product, name and surname, delivery address, billing details, payment method, phone number, etc.
Other information can be retrieved later, regarding your behavior while viewing the site, in order to personalize your online experience and present you with offers adapted to your profile.
On our website we can store and collect information in cookies and similar technologies, according to the Cookies Policy.
We do not collect or otherwise process sensitive data, included by the General Data Protection Regulation in special categories of personal data.
We do not collect or process personal data of minors under the age of 16. By accepting the privacy policy, you are aware of this aspect.
We do not collect or process data containing banking information of montecristoart.ro users (bank card number, owner name, expiration date, security codes, etc.). All these data are the responsibility of the online payment processor.
The purposes for which personal data are used:
Creating and managing the account on www.montecristoart.ro
Taking orders, validating, sending and invoicing them;
Solving cancellations or problems of any kind related to an order, products or services purchased;
Returning products according to legal provisions;
Reimbursement of the counter value of the products according to the legal provisions;
Providing support services, providing answers to your questions regarding orders, products or services offered by montecristoart.ro;
Keeping personal data
Your personal data is stored as long as you have a montecristoart.ro account. You can request us to delete certain information or close your account at any time and we will comply with these requests, subject to keeping certain information including after closing the account, in situations where the applicable legislation or our legitimate interests require it.
Transmission of your personal data
We may transmit or provide access to certain of your personal data to the following categories of recipients:
– courier service providers;
– payment/banking service providers;
– IT service providers;
– marketing service providers.
If we have a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities.
We ensure that access to your data by third parties under private law is carried out in accordance with the legal provisions on data protection and information confidentiality, based on contracts concluded with them.
Currently, we store and process your personal data on the territory of Romania.
We protect the security of your personal data.
We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures, according to industry standards. To make payments, we use the services of the payment processor Netopia Payments. The NETOPIA Payments platform is PCI-DSS Level 1 certified (the highest security standard applicable to card payment processing activities). Apply similar data security standards for all data processing operations carried out within NETOPIA FINANCIAL SERVICES S.R.L.
Despite the measures taken to protect your personal data, we draw your attention to the fact that the transmission of information over the Internet, in general, or through other public networks, is not completely secure, there is a risk that the data will be seen and used by third parties unauthorized parties. We cannot be responsible for such vulnerabilities of systems that are not under our control.
The rights of users accessing www.montecristoart.ro
The general data protection regulation recognizes a number of rights in relation to your personal data. You can request access to your data, the correction of any mistakes in our files and/or you can object to the processing of your personal data.
You can also benefit from the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.
You can contact the site administrator, at any time, by e-mail, at the e-mail address: contact@montecristoart.ro.